Most marketers know that engineers and technical professionals consume a lot of content. Various forms of content are necessary to help them stay informed, perform their jobs better, and to aid their buying decisions. Good content from vendors helps educate engineers and increases their confidence in the products and services they purchase or recommend.
However, many engineers are facing an information shortage or having trouble managing information- they don’t have easy access to the amount of technical, relevant and educational content they are looking for. The GlobalSpec “Pulse of Engineering” survey reports that 44 percent of engineers are dealing with constraints in accessing/managing information. Sixty-six percent of engineers are constrained by a lack of specialized knowledge in their organizations.
Here’s how to help your current and prospective clients by satisfying their need for knowledge.
Get Technical with Your Audience
If engineers are constrained by an information shortage, the impact can be significant due to their reliance on technical content. When asked what the three most essential systems or tools they use to complete their projects are, 69 percent said technical documentation and 67 percent said software and development tools. The next most important tools were product specification data and datasheets.
These results offer a message to manufacturers: your customers need technical content. Don’t be afraid to dig deep and get into the weeds on the specifics of your products and services, and how they compare to others in the industry. If you can supply this content, you will likely be in a better position to win business and become an essential ally to your customers.
Get Information in Their Hands
For manufacturers like you to meet the information needs of their audience, they need an effective content marketing strategy. The Content Marketing Institute defines content marketing as “a strategic marketing approach focused on creating and distributing valuable, relevant, and consistent content to attract and retain a clearly defined audience — and, ultimately, to drive profitable customer action.”
The good news is that the vast majority of manufacturers (86 percent) use content marketing, according to an annual research report — “2018 Manufacturing Content Marketing” — conducted by the Content Marketing Institute and MarketingProfs, and sponsored in by GlobalSpec Media Solutions.
However, only 22 percent of manufacturers describe their content marketing efforts as mature or sophisticated and only 19 percent have a documented content marketing strategy. Fifty-five percent consider their organization’s content marketing approach to be moderately successful. That leaves plenty of room for improvement.
Among the content types, distribution formats, and social media platforms that respondents use, videos (pre-produced), email, and LinkedIn were rated by content marketers as most effective in helping their organizations achieve specific objectives. The top six types of content produced by manufacturers are social media posts, pre-produced video, illustrations/photos, case studies, eBooks/white papers, and infographics. In creating and refining your content marketing strategy, learn from your peers and consider adding these types of content that have proven effective.
What Engineers Will Exchange for Content
Your audience is willing to exchange a range of things for the information they want. The Pulse of Engineering report found that 53 percent of engineers are willing to register on a website for access to specific documents. Twenty-six percent said they were willing to pay for access to premium content and prefer to pay one set rate for access to all of an organization’s documentation. Twenty-three percent prefer to pay for access to documents as they are needed.
As far as content used to advance their professional skills, engineers mainly use books, colleagues, online training courses, and webinars.
These two research reports provide clear takeaways for manufacturers: Become the vendor that meets your audience’s information needs. Improve your content marketing efforts. Don’t be afraid to take a deep dive into your products and services, offering the technical, in-depth knowledge that engineers and technical professionals are looking for. They will thank you with their business.