Emerging Technologies Enable Relevancy and Engagement Reply

Don Lesem, IEEE GlobalSpec’s Vice President and Chief Design Offer, recently contributed to eMarketers latest report “Email Marketing Benchmarks 2017: Metrics Steady as Data Creates Better Context and Relevance.”

You can view the entire report here.

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Other personalization tactics used by US marketing executives, according to an April 2017 survey from OneSpot and The Relevancy Group, include dynamic content (cited by 65% of respondents), personalized email based on real-time data (e.g., location) and personalized email content based on machine learning (60% and 58%, respectively).

Clients of IEEE GlobalSpec are using propensity models to craft more relevant audience segments, and seeing 30% better open and click rates. “We used data analytics and modeling technology to determine the propensity of subscribers to interact with video content,” said Don Lesem, vice president and chief design officer at the company. “Then we built the list based upon which audience members would be more likely to engage based on past behavior. Because of the technology, we know that if we send these users a certain type of content, they’re going to participate.”

You can learn more about data personalization by downloading the entire report here.

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