Public relations is an essential part of your marketing plan. Through effective public relations you can earn positive media coverage, raise the visibility and reputation of your brand and company, and make it easier to sell products and services.
Whether you have an ongoing relationship with a public relations agency, occasionally hire a freelancer to write press releases or perform all of your company’s public relations work from the inside, there are three areas of competency that every industrial company needs: the ability to (1) develop compelling press releases, (2) maintain beneficial connections with the media, and (3) integrate public relations with your other marketing efforts.
Compelling Press Releases
The nuts and bolts of any PR program are press releases. These short, news-oriented documents offer you an easy and effective way to announce new products, publish the results of research, publicize important company events or changes, and gain attention for other important news.
The first skill you need to develop around press releases is knowing what is and isn’t newsworthy. If your press release covers a subject that is new, timely and of sufficient interest to a target audience that can be reached through media outlets, then you likely have a worthy story to tell.
“Story” is the other keyword here. Many press releases are dry, vague and poorly written. They don’t have a compelling point to make. They are packed with jargon and meandering nonsense. Editors, who have hundreds of press releases cross their desks, quickly pass on these weak press releases. To compel editors to pay attention, write a strong headline that gets right to the point and the key benefit. Present the news simply and clearly in the body of the release, starting with the most important information.
One way to make your press releases tell a stronger story is to tie your news to broader industry trends. For example, if you’re announcing a new product, how does the new product reflect changing customer needs in the industry? If you’re publicizing an event, such as an executive who is speaking at a conference, write about why the speaking topic is relevant and timely. The more your press release reads like a news story written by a reporter, the easier it is for editors to pick up the story and run with it.
Also, adding quotes makes press releases more authentic. For instance, if you have formed a partnership with another company, an executive from each organization should be quoted. But make the quotes clear and meaningful. Stay away from the tired clichés of “leveraging” each companies’ expertise or talking about “synergies” gained.
Connections with the Media
While marketers often send press releases over the news wires to see which publications will pick them up, it’s important to cultivate relationships with the editors who closely follow your industry and who work at publications most read to your audience.
You can strengthen relationships with editors by personally following up on any press releases you send out, or even customizing the press release for a particular media outlet. Editors always have to fill space in their publications, whether traditional or digital, so always be thinking of pitching compelling story ideas, such as novel ways of using your products or strong customer case studies that document return on investment.
If you become a reliable and trusted source of content for editors, they will call you for your point of view and for quotes when they are working on other stories. You also might get calls from editors if there is any negative or controversial news about your company appearing in the media. Be prepared to address any concerns or questions that the media might have about what’s going on at your company. It’s best to have a crisis communications plan in place and assigned spokespeople from your company who are authorized to speak with the media.
Integrate with Other Marketing Efforts
Public relations is sometimes considered a separate enterprise from other marketing. This separation is a mistake, because there are many opportunities for integrating public relations with other content marketing that will help to broaden your reach and achieve greater impact.
Look for ways that public relations can work in tandem with other marketing tactics. For example, press releases should include links back to your website, or even a dedicated landing page, for more information about the news topic. This can increase traffic to specific pages on your website where you can promote other content that is related to the subject or may be of interest to your audience.
Be sure to post your press releases and other corporate news on your social channels such as LinkedIn, Facebook and others. If you have written a white paper or research report as part of your content marketing efforts, think about whether it’s timely and relevant enough to warrant a press release.