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May 21, 2009

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Daniel Wadleigh

Interactivity- ask them to "help us help you. Answer these 4 questions and get a free copy of "___________________________" What a way to get their contact info, respond, which tells you they are open minded and tell you where they are in the buying cycle, and, tell you what are their hot buttons in buying.

Arun Sinha

All excellent points. I've seen how conversion rates drop when you add more fields to forms. Users are comfortable giving their names and email addresses, but asking for anything more - like company name, physical address, etc. - makes them bail out.

One client told me that while putting in more fields lowered response, the quality of leads was higher. And the leads could be better tracked.

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